Client story / SaaS & dashboards

Rising Metric

A DSP scorecard platform that turns manual reporting into a repeatable operational workflow.

SaaSDashboardsAutomationReportingDSP
Rising Metric
Rising Metric detail
PROJECT TYPEAnalytics platform
FOR THE CUSTOMERTurn performance data into a clearer experience
FOR THE CLIENTReplace manual scorecard work with dashboards and automation
RELATIONSHIPOngoing platform development
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Click a hotspot to see why that part of the experience matters to the customer or the team running it.

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PROJECT TOUR

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Explore the areas that connect the customer experience with the operational side of the project.

What needed to improve

Start with what needed to work better.

DSP performance reporting can involve repetitive PDF handling, spreadsheet work and limited visibility for drivers. The product needed to take a recurring reporting task and make it faster, clearer and more useful to both managers and drivers.

What we delivered

Turn weekly scorecards into something people can actually use.

Four parts of the project that made the biggest difference.

Automated scorecard processing

Upload and parse scorecard data so the platform can calculate and organise performance without rebuilding spreadsheets.

Driver dashboards

Give drivers a clear view of KPI history, scorecards and areas for improvement.

Admin oversight

Provide managers with fleet-level visibility, compliance views and trends across drivers.

Reports & history

Turn repeated uploads into useful historical information rather than isolated weekly documents.

Less manual reporting

A recurring process moves from spreadsheets toward a more consistent automated workflow.

Better visibility

Drivers and managers can see performance information in the context that matters to them.

A scalable product model

The same underlying workflow can support more drivers, accounts and reporting without multiplying manual admin.

Support after launch

The relationship does not end at launch.

Ongoing development can cover new KPI logic, report formats, driver/admin features, subscriptions, onboarding, performance and integrations as the product matures.

How the project is supported

Built for the job now.
Ready for what comes next.

We choose the technology around the workflow, the people using it and how the project will be maintained. The point is not to use the most fashionable stack. It is to leave the client with something dependable and understandable.

Custom SaaSPDF parsingDriver dashboardsRole-based accessAutomated reports
Questions clients often ask

Yes. We first identify the repeatable workflow, the data users need and the decisions the system should make easier, then design the product around that.

Yes. Role-based views can give owners, staff and customers or drivers different access while keeping the underlying data connected.

Yes. Imports, scoring, scheduled reports, notifications and downloadable reports can all be built into the workflow where the data supports it.

Could this help your business?

Let’s shape it around your business.

Your project will have its own priorities. Tell us what you want to improve and we will work out the right approach with you.