Memberships & portals

Make joining, paying and accessing
content feel simple.

Your members should always know what they get, where to find it and what happens next. Your team should be able to manage access, renewals, content and communication without unnecessary manual work.

Business platforms typically start from£5,000
Membership platform example
StrategyDesignBuildSupport
What should improve for you

Make membership easier for members and your team.

Tell us what members find confusing or what takes too much time for your team. We will build around the changes that matter most.

01

Make joining simple

Clear plans, payments and onboarding reduce confusion at the point of sign-up.

02

Give members a reason to return

Useful account areas, saved content, progress and personalised experiences increase platform value.

03

Reduce manual admin

Automate access, renewals, reminders and routine account management where possible.

04

Understand engagement

Give the client better visibility into usage, memberships and the content people value.

What you get

Everything needed to run a clearer membership experience.

The exact features depend on your membership model, but these are the areas we can shape around it.

Membership architecture

Plans, permissions, access rules, account states and organisation-level access.

Payments & renewals

Recurring billing, renewal journeys, reminders and account self-service.

Content & resources

Searchable libraries, gated content, favourites, downloads and member tools.

Admin & reporting

User management, reporting, content controls and internal dashboards.

A clearer member experience

Members understand what they have access to and how to get value from it.

Less repetitive admin

Common tasks move from inboxes and spreadsheets into the platform.

A platform that can evolve

New content types, plans and workflows can be added as the offer grows.

After launch

You can keep the same technical partner as the membership grows.

You can move into ongoing support from £375/year, or use TMT for future development as new ideas and requirements appear. You do not need to find a new developer every time the business changes.

What would make membership easier?

Tell us where members get stuck.
We will shape the right fix.

You do not need a technical specification. Explain the membership, the current process and what you want to make simpler.